Create video documentation for SaaS onboarding and customer support the way you would explain the workflow live. Chairkick keeps the real video, writes the step-by-step guide, and pulls the right screenshots — one page customers can watch or skim.
Everything from a fresh account to your first live dashboard, in one recorded walkthrough.
Sign in and name your workspace. This is where your dashboards, data sources, and teammates will live.
Pick your database or upload a CSV to start. Acme syncs the first table automatically and shows a preview.
Add teammates by email. Viewers don't need a paid seat, so invite everyone who needs the numbers.
Narrate the onboarding flow the way you'd demo it live. Chairkick turns that single take into a page new customers can watch, read, or jump around in.
Demo your product and narrate naturally while Chairkick records the screen. No script, no studio, no retakes.
AI turns the transcript into editable steps and captures a screenshot for each one. Change any word, timestamp, or frame.
New customers can watch the walkthrough, read the steps, or jump to the moment they need — no account required.
You already explain onboarding on every call and in every video. Chairkick drafts the article half for you — and keeps both halves on one page.
| Getting a walkthrough to customers | Chairkick Video Guides | The old workflow |
|---|---|---|
| Record the onboarding walkthrough | One take, narrated naturally | One take, narrated naturally |
| Write the getting-started article | AI drafts it from the transcript | Rewatch the video, write it by hand |
| Add screenshots | Pulled from the right video moments | Capture and crop each one manually |
| Share with customers | One video-and-guide page | Paste two assets into a help center |
| What you maintain | One page to share | Two assets to keep in sync |
Every new account starts with a 14-day free trial of everything — unlimited recordings and guides, each with an unlisted link anyone can open. No credit card, and guides you share keep working after the trial.
Video documentation for SaaS onboarding, support, and customer education.
A video guide is one help page that pairs a narrated screen recording with written step-by-step instructions and screenshots. Customers watch the walkthrough, skim the steps, or jump straight to the moment they need — one link answers both kinds of learners.
Chairkick is a video guide maker built on a screen recorder: record the explanation once, and AI drafts the written half from your transcript with a screenshot pulled from the right moment for every step. Unlike screenshot-only documentation tools or AI video studios, your real walkthrough stays the source of truth — Chairkick video guides keep the video and the guide together.
Inside Chairkick, video guides are called how-tos — one of three kinds of pages a recording can become, next to recaps for updates and showcases for product demos. Chairkick suggests the right one for each recording.
Documenting repeatable internal work instead? See how the same workflow becomes training videos and SOPs for your team.
Not yet. Chairkick gives each guide an unlisted page you can link from tickets, onboarding emails, or your existing help center.
Yes. Edit the title, introduction, steps, and timestamps, and choose a different moment from the video for any step screenshot before sharing.
No. The guide is built from your real recording and narration.
Yes. Anyone with the unlisted guide link can watch without a Chairkick account.
Every new account starts with a 14-day free trial of everything — recording, AI generation, guide editing, and unlisted sharing — with no credit card required. After the trial, guides you've shared keep working; recording pauses until you subscribe.
Guides are unlisted pages: anyone with the link can view them, but they aren't listed or indexed anywhere.
Your next onboarding call is a reusable guide waiting to happen. Make it in the next ten minutes.